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Configure Shibboleth Idp to achieve Single Sign-on with Zendesk

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1. Introduction Shibboleth is standards-based, open source middleware software which provides web single sign-on across or within organizational boundaries. It allows sites to make informed authorization decisions for individual access of protected online resources in a privacy-preserving manner. Shibboleth Identity Provider supports the SAML2 specification and is therefore ideal for use with Zendesk. This document will describe the steps required to configure Shibboleth 2.0 Identity Provider to achieve single sign-on with Zendesk. 2. Install Shibboleth IdP The V2 Shibboleth Identity Provider is a standard Java web application based on the Servlet 2.4 specification and should run for the most part in any compatible servlet container. For this setup, I am going to use Apache Tomcat 7. Install and configure Apache tomcat 7 Download the Shibboleth Identity Provider (V2.4.4) software package. Unzip the archive and uncomment <security-constraint>, <login-config...